._toastContainer_ts6mf_1{animation:_slideIn_ts6mf_1 .4s ease-out}._toastContainer_ts6mf_1 [data-component-name=StateNotification]{position:relative}._toastContainer_ts6mf_1 [data-component-name=StateNotification]>div:nth-child(2) [data-component-name=Heading]{margin:0}._toastContainer_ts6mf_1 [data-component-name=StateNotification]>div:nth-child(2){width:100%}._toastExit_ts6mf_20{animation:_slideOut_ts6mf_1 .4s ease-in forwards}._toastContainer_ts6mf_1 #_state-notifocation-paragraph_ts6mf_1{width:100%}@keyframes _slideIn_ts6mf_1{0%{opacity:0;transform:translate(-100%)}to{opacity:1;transform:translate(0)}}@keyframes _slideOut_ts6mf_1{0%{opacity:1;transform:translate(0)}to{opacity:0;transform:translate(-100%)}}._toastWrapper_1tqiu_1{bottom:20px;display:flex;flex-direction:column;gap:12px;left:80px;max-width:40%;position:fixed;z-index:var(--z-toast)}._headerBorder_12e12_1{border-bottom:1px solid #d3d3d3}._returnLink_12e12_5{margin-bottom:10px}._tooltip_oaqzv_1{max-width:275px;word-break:break-all}._content_oaqzv_6>span{box-sizing:border-box;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._wrapper_dsiyt_1{padding:16px;width:100%}._wrapperNoPadding_dsiyt_6{padding:0;width:100%}._navHeader_dsiyt_11{align-items:center;background:#e5e7eb;border-radius:4px;display:flex;font-size:1rem;gap:20px;justify-content:space-between;margin-bottom:16px;padding:8px 24px;position:relative}._navControls_dsiyt_24{align-items:center;display:flex;gap:24px}._videoPlayer_dsiyt_30{display:block;margin:0 auto;max-width:100%}._unsupportedPreview_dsiyt_36{text-align:center}._imageContainer_oranv_1{align-items:center;border:1px solid #ccc;overflow:hidden;position:relative;width:100%}._imageContainer_oranv_1,._zoomControlsWrapper_oranv_11,._zoomControls_oranv_11{display:flex;justify-content:center}._zoomControls_oranv_11{align-items:center;background:#1f2937;border-radius:36px;flex-wrap:wrap;gap:26px;margin-top:20px;padding:5px 20px}._questionItem_ewr2g_1,._memoItem_1gtxq_1,._mainContainer_hzle5_1{display:flex;flex-direction:column}._mainContainer_hzle5_1 [data-component-name=Container]{display:flex;flex-direction:column;margin-top:1.25rem;min-height:calc(100vh - 75px)}._mainContainer_hzle5_1 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#fff;border-radius:80px;cursor:pointer;padding:4px 12px}._brandIconCircle_2yan9_8{align-items:center;background-color:#fff;border-radius:80px;display:flex;height:32px;justify-content:center;opacity:1;width:32px}._tenantPopup_2yan9_19{align-items:stretch;justify-content:flex-start;left:auto;padding:0;right:0;transform:none}._tenantPopupHeader_2yan9_28{padding:15px 15px 10px}._tenantItem_2yan9_32{align-items:center;box-sizing:border-box;cursor:pointer;display:flex;justify-content:space-between;padding:10px 15px;width:100%}._tenantItemContent_2yan9_42{align-items:center;display:flex;gap:10px}._tenantDivider_2yan9_48{background-color:#e0e0e0;height:1.5px;margin:0 auto;width:90%}._layoutWrapper_q3xr3_1{margin:0 auto;max-width:1440px}._mainContent_q3xr3_6{min-height:calc(100vh - 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#communication-template-modal-heading{top:20px}.headingContainer{align-items:center;display:flex;justify-content:space-between;width:100%}.headingContainer p{font-size:1.5rem}.headingContainer span{cursor:pointer}.attachment-label p{font-size:1.125rem}.rowInline{align-items:center;display:flex;gap:6px}.rowLabel{color:#6b6b6b}.rowContentGrow{flex:1}.chipsContainer{align-items:center;display:flex;flex:1;flex-wrap:wrap}.rowLinks{display:flex;gap:16px;margin-left:auto}.selectWrapper{flex:0 0 auto}.selectWrapper--native{min-width:200px}.selectWrapper--custom{min-width:auto}.chip{align-items:center;background:#f1f1f1;border-radius:16px;box-sizing:border-box;display:inline-flex;gap:6px;height:26px;margin-bottom:6px;margin-right:8px;max-width:100%;padding:0 6px}.chipLabel{color:#0d0d0d;font-size:.75rem;line-height:26px}.chipBtn{align-items:center;background:transparent;border:none;cursor:pointer;display:inline-flex;height:26px;padding:0}.templateLabel{display:block}.attachmentRow{align-items:center;display:flex;gap:20px}.attachment-label{flex:0 0 auto;width:auto}.fileInput{cursor:pointer}.attachment-wrapper{margin:20px 0;width:100%}.attachment-container,.attachment-wrapper{align-items:center;display:flex;flex-wrap:wrap;gap:8px}.radioQuestion{margin-bottom:8px}.footer{align-items:center;justify-content:space-between;margin-top:16px}.footer,.footerGroup{display:flex;gap:16px}.previewTrigger{align-items:center;cursor:pointer;display:inline-flex;gap:6px}.divider{background:#bebebe;height:1px;width:100%}.divider--mt10{margin-top:10px}.divider--mt20{margin-top:20px}.mb20,.my20{margin-bottom:20px}.mt20,.my20{margin-top:20px}#communication-template-modal-add-edit [data-component-name=Modal] [data-selector$=content]>div>div{padding:20px!important}#accessibility-checkboxes ul{margin-top:0!important}#confirm_cancel_modal [data-component-name=Interaction]{background:none!important;padding:0!important}#confirm_cancel_modal [data-component-name=Modal] [data-selector$=content]>div>div{padding:0}#modalText{font-size:.875rem;text-align:center}.autoInput .MuiOutlinedInput-input,.autoInput .MuiOutlinedInput-root,.autoListbox,.autoOption,.autoPaper,.autoPaper.MuiAutocomplete-paper,.custom-autocomplete,.custom-autocomplete .MuiAutocomplete-inputRoot,.custom-autocomplete .MuiAutocomplete-paper,.custom-autocomplete-item-li{font-family:VodafoneRegular,sans-serif!important}.autoInput .MuiOutlinedInput-root{border-radius:8px;height:35.33px;min-height:35.33px}.autoInput .MuiOutlinedInput-notchedOutline{border-color:#c6c6c6}.autoInput .MuiOutlinedInput-root:hover .MuiOutlinedInput-notchedOutline{border-color:#999}.autoInput .MuiOutlinedInput-root.Mui-focused .MuiOutlinedInput-notchedOutline{border-color:#999!important}.autoInput .MuiOutlinedInput-input{box-sizing:border-box;height:100%;padding:8px 12px}.autoPopper{z-index:var(--z-fixed)}.autoPaper,.autoPaper.MuiAutocomplete-paper{border-radius:8px;box-shadow:0 2px 8px #00000029}.autoListbox{max-height:192px!important;padding:0}.autoOption{border-bottom:1px solid #eee;font-size:.875rem;padding:12px 16px}.autoOption:last-child{border-bottom:none}.autoOption[aria-selected=true]{background-color:#f2f2f2!important;font-weight:700}.custom-autocomplete,.custom-autocomplete .MuiFormControl-root,.custom-autocomplete .MuiInputBase-root,.custom-autocomplete .MuiOutlinedInput-root,.custom-autocomplete .MuiTextField-root{width:100%}.custom-autocomplete-item-li{border-bottom:none;margin-bottom:0;padding:12px 16px;transition:background-color .2s ease}.custom-autocomplete-item-li[aria-selected=true]{background-color:#e0e0e0}.custom-autocomplete .MuiAutocomplete-popupIndicator{color:#666;font-size:1.5rem}.custom-autocomplete .MuiAutocomplete-clearIndicator{color:#666;font-size:1rem}#preview_title{font-size:1.25rem}:root{--primary-color:#eb0000;--common-font-size:1rem;--common-line-height:1.5;--font-family:"VodafoneRegular",sans-serif;--font-h1:1.75rem;--font-h2:1.5rem;--font-h3:1.25rem;--font-h4:1.125rem;--font-h5:1.125rem;--font-h6:1rem;--font-p:1rem;--font-span:1rem;--font-div:1rem;--color-error:#eb0000;--color-error-dark:#bd0000;--color-success:#2e7d32;--color-warning:#ff9800;--color-text-primary:#333;--color-text-secondary:#666;--color-text-muted:#7e7e7e;--color-black:#000;--color-border:#ccc;--color-border-light:#ededed;--color-border-medium:#bebebe;--color-border-subtle:#e0e0e0;--color-background:#fff;--color-background-grey:#f4f4f4;--color-bg-light:#f2f2f2;--spacing-xs:4px;--spacing-sm:8px;--spacing-md:16px;--spacing-lg:24px;--spacing-xl:32px;--z-dropdown:10;--z-overlay:999;--z-fixed:1000;--z-modal:1300;--z-toast:9999;--z-top:99999}[data-component-name=Pill]{font-size:.875rem!important}[data-component-name=CalendarPicker] div[aria-hidden=true],[data-component-name=FieldWrapper] div[aria-hidden=true],[data-component-name=TextAreaInput] div[aria-hidden=true],[data-component-name=TextInput] div[aria-hidden=true]{font-size:.875rem}.text-error{color:#eb0000;color:var(--color-error);font-size:.75rem}.text-validation{color:#bd0000;color:var(--color-error-dark);font-size:.875rem}html{font-size:100%}body{background:#f5f6fa!important;font-family:VodafoneRegular,sans-serif;font-family:var(--font-family);font-size:1rem;font-size:var(--common-font-size);line-height:1.5;line-height:var(--common-line-height);margin:0 auto!important}h1{font-size:1.75rem;font-size:var(--font-h1)}h2{font-size:1.5rem;font-size:var(--font-h2)}h3{font-size:1.25rem;font-size:var(--font-h3)}h4{font-size:1.125rem;font-size:var(--font-h4)}h5{font-size:1.125rem;font-size:var(--font-h5)}h6{font-size:1rem;font-size:var(--font-h6)}p{font-size:1rem;font-size:var(--font-p)}span{font-size:1rem;font-size:var(--font-span)}div{font-size:1rem;font-size:var(--font-div)}@media (min-width:768px){.hidden-mobile-view{display:none!important}}@media (max-width:768px){.hidden-mobile-view{display:none!important}#search-queue-table-div .queue-button{justify-content:center!important}#search-queue-table-div .queue-input{display:flex;justify-content:center!important}}[data-component-name=HorizontalStepper] [data-selector$=title],[data-component-name=VerticalStepper] [data-selector$=title] [data-component-name=Heading]{font-size:1rem!important;font-size:var(--common-font-size)!important;line-height:1.5!important;line-height:var(--common-line-height)!important}[data-component-name=VerticalStepper] [data-selector$=step-content]{margin-left:20px!important}[data-component-name=RadioButtonList]{margin-top:0!important}li[id*=help-text][data-component-name=ListItem]{font-size:.875rem}.create_case_search_border{border:1px solid #8f8f8f;border-radius:6px;padding:20px}#confirmScreenModal [data-component-name=Modal] [data-selector$=content],#delete-question-modal [data-component-name=Modal] [data-selector$=content],#skillLevelMatrixModal [data-component-name=Modal] [data-selector$=content],#skillLevelMatrix_DuplicateEntryModal [data-component-name=Modal] [data-selector$=content],#skillLevelMatrix_SubmitEmptyValuesModal [data-component-name=Modal] [data-selector$=content]{max-width:45%!important}#cancelScreenModal [data-component-name=Modal] 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[data-component-name=Container]>div{background:#fff!important;background:var(--color-background)!important;padding:0!important}#manage-queue-table .MuiTableCell-stickyHeader{border:none;font-size:1.125rem;font-weight:700}#manage-queue-table{border:none}#manage-queue-table .MuiTableCell-root{border-left:none;border-right:none;border-top:none;font-size:1.125rem}.customTextAreaInput textarea{resize:none!important}.errorMessageContainer{display:flex;gap:5px;margin-top:8px}#custom-select-field{height:28px;width:80px}#save-Button{margin-right:10px}#action_cell,#header_table{color:#000;font-size:1.25rem;font-weight:"bold"}.MuiTable-root{border-collapse:collapse}.SLA-container .MuiTable-root td,.SLA-container .MuiTable-root th{border-bottom:2px solid #000;padding:8px;text-align:left}.SLA-container .MuiTableHead-root [data-component-name=Table] tr{font-weight:700!important}.SLA-container .MuiTableHead-root [data-component-name=Table] tr th:first-child{font-weight:700;justify-content:center;width:10%!important}.SLA-container [data-component-name=Table] tr td:first-child{width:10%!important}.SLA-container [data-component-name=Table] tr th:nth-child(2){font-weight:700;justify-content:center;width:10%!important}.SLA-container [data-component-name=Table] tr td:nth-child(2){width:10%!important}.SLA-container [data-component-name=Table] tr td:nth-child(3){width:20%!important}.SLA-container [data-component-name=Table] tr td:nth-child(4),.SLA-container [data-component-name=Table] tr td:nth-child(5),.SLA-container [data-component-name=Table] tr td:nth-child(6){width:10%!important}.SLA-container [data-component-name=Table] tr th:nth-child(7){width:20%!important}.SLA-container [data-component-name=Table] tr td:nth-child(7){align-items:center;border:none;display:flex;justify-content:center;width:100%!important}.SLA-container table,.SLA-container td,.SLA-container th{border:none!important}.paginationContainer ul{width:auto!important}body.dialog-open{overflow:hidden!important}.commonCard,.standardTemplateCommonCard{background-color:#fff;background-color:var(--color-background);border:1px solid #d1d5db;border-radius:6px}#notecreatername [data-component-name=Interaction]{background:#00697c!important}#case-note-summery p,#case-note-type p{font-size:1rem}#notecreaternamelabel p{font-size:.875rem}#notereadmore [data-component-name=Interaction]{background:#00697c!important}#noteCreatedDate,#notereadmore [data-component-name=LinkWithIcon] [data-selector$=text]{font-size:.875rem}#noteSuccesNotifi [data-component-name=StateNotification] [data-selector$=close-button]{margin-top:-5px!important}#headerActionbutton{margin-left:10px;min-width:100px!important;padding:16px!important}#editCaseHeader{margin-left:2px}#pillStatus{margin-left:3px}#risebetweenbar{margin:0 5px}.preferedCommu [data-component-name=Interaction]{color:#1d4ed8!important}[data-component-name=Modal] [data-selector$=content]>div>div{background-color:#fff!important;background-color:var(--color-background)!important}#casenote{resize:none}#dashboardTabs [role=tablist]{justify-content:left!important}#case-search{margin-bottom:20px}#questionnaire-module-header{font-family:Vodafone,sans-serif;font-size:1.125rem;font-style:normal;font-weight:700;line-height:28px}#dashboard-header{padding:10px 20px}#dashBoardCaseModal .eBRRDP{border-radius:6px!important;padding:0 16px 16px!important}#dashBoardCaseModal{height:236px!important;width:430px!important}.collapsibbleContainer-style{max-height:65vh;overflow-y:auto}.collapsibbleContainer-style [data-component-name=Interaction] button{outline:revert!important}.no-scroll{overflow:hidden!important}#filterSliderHeading{font-size:1.75rem}#filterDescription{font-size:1.125rem}#checkboxid 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